Security update
Fake Web Banker Account emails
CUA is aware that there are several hoax emails in circulation which seek to get you to disclose your confidential banking information.
It is important to note that CUA will NEVER ask you to update, confirm or disclose your personal banking or credit card details via email or by telephone. Nor would CUA ask for this information for any competition. Any contact of this nature is a hoax.
If you receive an email which you believe is a hoax, please forward it to fraud.prevention@cua.com.au, irrespective of whether you bank with CUA or not. If you have responded to a hoax email please immediately report the matter to CUA Direct on 133 cua (133 282).
Examples of recent hoax emails are shown below:
Stay Smart Online
There are many more important safeguards that you can take to protect you and your family against fraud.
The Australian Government has an excellent website that provides detailed information on the latest fraud prevention methods. Go to www.staysmartonline.gov.au or refer to our fight against fraud section for more information.
If you have any other queries, please contact us on 133 cua (133 282).
