It’s a good idea to bring your CUA Health card with you to your appointment. If your practitioner uses HICAPS, you can make your extras claim on the spot and only pay the difference.
You can still claim your Extras benefit, just pay for your treatment and be sure to get an invoice. You can then lodge your claim using the CUA Health Mobile Claiming app, Online Services, by visiting a CUA branch, by fax or by mail.
If you lodge your claim using the CUA Health Mobile Claiming app or Online Services, all you need to do is upload a photo of your receipt. Claims under $300 will be assessed immediately so you’ll know how much to expect back in your bank account.